Coaching Plus - Education Platform

This Privacy Policy was last updated on July, 2022.

Thank you for joining Coaching Plus. We at Coaching Plus (“Coaching Plus”, “we”, “us”) respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights regarding your personal data.

This Platform is owned by Vedansh solution operating under the name of Coaching Plus. This Privacy Policy pertains to the services made available at http://coachingplus.co.in and its equivalent Coaching Plus Learning Mobile Application available on Google Play. The Coaching Plus Learning App and http://coachingplus.co.in Website, on which the services are availed, will be hereinafter collectively referred to as Platform. For the purpose of this Privacy Policy, wherever the context so requires Your, You, Yourself or User shall mean any natural or legal person who browses the Platform or has agreed to become a Subscriber to the services available on the Platform, by providing login credentials while registering on our Platform as a Subscribed User using the Computer/Mobile/Tablet or/and other devices or systems.

Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use the Coaching Plus and http://coachingplus.co.in websites, mobile applications, APIs, or related services (the “Services”). It also applies to prospective students of our educational platform.

We would like to safeguard the information you provide to us about yourself. This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this Platform. Please be sure to read this entire Privacy Policy before using, or submitting information, to this Platform. Use of this Platform constitutes your consent to our Privacy Policy. By using this Platform, you agree with the terms of this Privacy Policy. Whenever you submit information via this Platform, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy. Coaching Plus App is one of the best solutions of your all problem regarding competition exams.

By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.

What is Personal Information and why do we collect it?

"Personal Information" may mean any information that may be used to identify an individual, including, but not limited to, a first and last name, a home, or other physical and virtual addresses like an email address or any other contact information, that we may require.

The personal information that we collect is to identify you and to ensure that we provide you with the correct feedback that you require for performance in various tests, thus, helping you get superior quality educational feedback. The information collected enables us to give you convenient access to our services, offerings, and products and may help us tailor your educational experience.

What Personal Information do we collect and how do we use it?

We collect the following information from/about you:

1. The Information you Share:

You share your details like your name, email address, and other personal information like contact details to use certain features of our Platform. We may also ask for this information at other times, such as when you enter contests or other promotions sponsored by us and/or our partners. If you use a feature that requires payment of a fee, we collect your credit card data or payment account information. When you use one of our paid products, we track the web pages, and information that has been accessed by you, and store it on our servers. This enables us to track items that you have completed and those that you need to see.

We collect certain data from you directly, like the information you enter yourself, data about your consumption of content, and data from third-party platforms you connect with Coaching Plus. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using. All data listed in this section is subject to the following processing activities: collecting, recording, structuring, storing, altering, retrieving, encrypting, pseudonymizing, erasing, combining, and transmitting.

2. Cookies & other tracking technologies:

Some of our web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about your Platform activity. Some cookies and other technologies may serve to recall personal information previously indicated by a web user. It is on you to set most browsers to notify if you receive a cookie, or if you may choose to block cookies from your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Platform and some sections of the Platform would not work. Tracking technologies may record information such as internet domain and host names; internet protocol (IP) addresses; browser software and operating system types; click stream patterns; and dates and times that our site is accessed through. Our use of cookies and other tracking technologies allows us to improve our web site and your web experience. We may also analyse information that does not contain personal information for trends and statistics.

3. Log information:

When you access our website, the server automatically records information that your browser sends us. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

4. User communications:

When you send email or other communication to us, we may retain those communications in order to process your enquiries, respond to your requests and improve our services.

5. Links:

We may present links in a format that enables us to keep track of whether these links have been followed or not? We use this information to improve our customized content. Clicking on links may take you to Websites/Platforms outside our domain. We are not responsible for the privacy practices of other Websites/Platforms. We encourage our users to be aware when they leave our site to read the privacy statements of each and every Website/Platform that collects personally identifiable information. This Privacy Policy applies solely to information collected by our Platform.

6. Alerts:

We may alert you by Emails / Phone Calls / SMSs / Whatsapp Messages if we update our Platform in a way that we believe you should know about. These alerts are usually prompted by new features on the Platform or substantial improvements in the products and offers made by us.

7. Public Forums:

When you use certain features on our website like the discussion forums and you post or share your personal information such as comments, messages, files, photos, it will be available to all users and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums this information may become publicly available.

8. Data Security:

If you use a feature requiring payment of a fee, we transmit your credit card data to our bank for processing. If we encounter a problem with payment, we may review the order information with you and our bank to resolve it. We do not otherwise disclose your credit card information. We do not share your email address or your personal information with third-party marketers.

9. How do we use the data:

We offer secure pages to collect sensitive information on our order form, such as credit card information. We also use administrative, physical and technical precautions to help protect the confidentiality, security, and integrity of personal information stored on our system. We host the site at a commercial-grade data center that employs extensive security practices. While no computer system is completely secure, we believe the measures implemented by our Platform reduce the likelihood of security problems to a level appropriate to the type of data involved.

What do we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

1) Internal record keeping.

2) We may use the information to improve our products and services.

3) We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

4) From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, Whatsapp, or mail.

5) We may use the information to customize the Platform according to your interests.

For how Long Do We Retain User Data?

Currently, we are in the practice of retaining user data while an account is active and for at least three years afterward. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space.

Who We Share Your Data With

We share certain data about you with instructors, other students, companies performing services for us, Coaching Plus, our business partners, analytics and data enrichment providers, your social media providers, companies helping us run promotions and surveys, and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent.

We may share your data with third parties under the following circumstances or as otherwise described in this Privacy Policy:

With Your Instructors:

We share data that we have about you (except your email address) with instructors or teaching assistants for educational content you access or request information about, so they can improve their content for you and other students. This data may include things like your country, browser language, operating system, device settings, the site that brought you to Coaching Plus, and certain activities on Coaching Plus, like enrolled courses and course reviews. We will not share your email address with instructors or teaching assistants. (Account Data; System Data; Usage Data; Approximate Geographic Data)

With Other Students and Instructors:

Depending on your settings, your shared content and profile data may be publicly viewable, including to other students and instructors. If you ask a question to an instructor or teaching assistant, your information (including your name) may also be publicly viewable. Note that within CorpU Open, all chat rooms, message boards, news groups, or other public forums available to participants are publicly visible to other participants, so you shouldn’t post any confidential or proprietary information through those features. (Account Data; Profile Data; Shared Content)

With Service Providers, Contractors, and Agents:

We share your data with third-party companies who perform services on our behalf, like payment processing, fraud and abuse prevention, data analysis, marketing and advertising services (including retargeted advertising), email and hosting services, and customer services and support. These service providers may access your personal data and are required to use it solely as we direct, to provide our requested service. (All data categories)

With Business Partners:

We have agreements with other websites and platforms to distribute our Services and drive traffic to Coaching Plus. Depending on your location, we may share your data with these trusted partners. (Account Data; Learning Data; Communications and Support; System Data)

With Credit-Granting Organizations for Continuing Education:

If you take a course to fulfill a continuing professional education requirement, we may share that information upon request of the organization granting the continuing education credit. (Account Data; Learning Data)

With Analytics and Data Enrichment Services:

As part of our use of third-party analytics tools like Google Analytics and data enrichment services like Zoom Info, we share certain contact information or de-identified data. De-identified data means data where we’ve removed things like your name and email address and replaced it with a token ID. This allows these providers to provide analytics services or match your data with publicly-available database information (including contact and social information from other sources). We do this to communicate with you in a more effective and customized manner. (Account Data; System Data; Usage Data; Cookie Data)

To Power Social Media Features:

The social media features in the Services (like the Facebook Like button) may allow the third-party social media provider to collect things like your IP address and which page of the Services you’re visiting, and to set a cookie to enable the feature. Your interactions with these features are governed by the third-party company’s privacy policy. (System Data; Usage Data; Cookie Data)

To Administer Promotions and Surveys:

We may share your data as necessary to administer, market, or sponsor promotions and surveys you choose to participate in, as required by applicable law or in accordance with the rules of the promotion.

For Advertising:

If we decide to use an advertising-supported revenue model in the future, we may use and share certain System Data and Usage Data with third-party advertisers and networks to show general demographic and preference information among our users. We may also allow advertisers to collect System Data through Data Collection Tools (as detailed in Section 2.1), to use this data to offer you targeted ad delivery to personalize your user experience (through behavioral advertising) and to undertake web analytics. Advertisers may also share with us the data they collect about you. To learn more or opt out from participating ad networks’ behavioral advertising, see Section 6.1 (Your Choices About the Use of Your Data) below. Note that if you opt-out, you’ll continue to be served generic ads. (System Data)

For Security and Legal Compliance:

We may disclose your data (all data categories) to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:

Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding;
Reasonably necessary as part of a valid subpoena, warrant, or another legally-valid request;
Reasonably necessary to enforce our Terms of Use, Privacy Policy, and other legal agreements;
Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues;
Reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of Udemy, our users, employees, members of the public, or our Services;
We may also disclose data about you to our auditors and legal advisors in order to assess our disclosure obligations and rights under this Privacy Policy; or

Security

We are committed to ensuring that your information remains secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no data transmissions over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us via the internet, and you do so at your own risk. Once we have received your transmission, we will use our best efforts to ensure its security on our systems.

Children

We do not contact children under age 13 about special offers or for marketing purposes without a parent's permission.

Links to other Platforms

Our Platform may contain links to other Platforms of interest. However, once you have used these links to leave our Platform, you should note that we do not have any control over those other Platforms. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such Platforms and such Platforms are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the Platform in question.

Third-Party Services

Third parties provide certain services that are available on our Platform. We may provide information, including Personal Information to third-party service providers to help us deliver programs, products, information, and services. Service providers are also an important means by which We maintain our Platform and mailing lists. We are in the practice of taking reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on our behalf.

We do not intend to transfer Personal Information without your consent to third parties who are not bound to act on our behalf unless such transfer is legally required. Similarly, it is against our policy to sell Personal Information collected online without consent. We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users subscribed to a particular product, or the number of users registered on our website. Such information does not identify you individually.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

1) Whenever you are asked to fill in a form on the Platform, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

2) if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

All information displayed, transmitted or carried on Platform (which means http://coachingplus.co.in and Coaching Plus Learning App is protected by copyright and other intellectual property laws. You may not, under any circumstances, modify, publish, distribute, repost, perform, display or in any way commercially exploit any of the content on this web Platform.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us by clicking the "Contact Us" tab on the landing page of the Coaching Plus Learning App or on the menu tab of the website http://coachingplus.co.in

Changes to this Policy

Any changes in this Policy will be updated & posted on this Platform. Please check back periodically, and especially before you provide any personally identifiable information.

Your Consent to This Policy

By accessing our Platform, you agree to this Privacy Policy. This document supersedes any prior communication on this topic and reflects the entire and exclusive Privacy Policy for this Platform. This Policy is subject to our Terms of Use, which take precedence over any conflicting Policy provision. We may change our Policy by posting a new version of it on our site.